Pricing depends on the fabric and construction you choose—but here’s a general idea (so we don’t keep you guessing):

• Suits start at $1,200 (most clients spend between $1,800–$2,700, though we do offer options that go well above $6,000 if you’re feeling bold).
• Shirts start at $225 (a sweet spot for most is $275–$375, but yes—we’ve made $1,000+ shirts for those who like to go all in).
• Blazers start at $1,000 (most fall in the $1,250–$2,500 range, but we can go up to $5,000+ if you’re dressing to impress… or to inherit).

We’ll walk you through everything during your appointment—no pressure, no surprises, just great options.

It’s more relaxed than you think. We start with a conversation—your stylist gets to know your lifestyle, preferences, and what actually works for your body and lifestyle. From there, we take 26+ measurements, help you design your piece, and guide you through the fabric books. About 6 weeks later, your custom garment arrives, and we fine-tune the fit. Easy, tailored, and built around you.

Yes, but it’s for a good reason—once you place your order, we get to work right away. For first-time clients or orders over $10,000, we will allow a 50% deposit, with the rest due before any fittings, shipping, or pickups.

Custom garments are final sale after 24 hours. If you need to cancel within that window, we can process a refund minus a 3.5% processing fee. After 24 hours, we’ve already ordered your fabric and started production—so at that point, it’s yours.

Yes, one of our favorites things to make are wedding garments! We make it an extra special experience for the groom and entire wedding party. For more information click here.

Yes, we do sell women’s custom suiting, knits, denim and much more. For more information go to our womens page.

We know life gets busy, but we ask that all garments be picked up or shipped within 60 days. After that, we reserve the right to charge any remaining balance to your card on file. If we can’t collect payment within 120 days, the order may be sent to collections. (Let’s not go there.)

Every custom order comes with complimentary alterations for 90 days. If a garment can’t be altered to fit properly, which rarely happens, we’ll remake it at no charge to you. That said, we can’t cover changes in size that happen after delivery. Ready-to-wear? We’ll hem trousers—anything else is on you.

For custom? No. Once we start building it for you, it’s yours. Ready-to-wear pieces are able to be exchanged for a different size, but final sale unless noted otherwise.

Yes—with a few conditions. We offer a $75 tailoring credit if you get pre-approval and send us a detailed receipt. But please know: if something goes sideways, LABEL can’t be responsible for third-party alterations.

Most custom orders take about 6 weeks. We try our best to stay on time, but delays can happen (fabric backorders, production schedules, etc.). While we don’t offer refunds for delays, we always keep you in the loop.

Let us know within 7 days of receiving your garment. Your stylist will take it from there.

Treat it well, and it’ll return the favor. Dry clean when needed, store it properly, spotclean and avoid overly aggressive cleaners. LABEL isn’t responsible for damage caused by improper care, wear and tear, or rogue dry cleaners. For more information go to our garment care guide here.

We do! Gift cards are valid for 5 years and can be used toward anything custom. They’re not refundable, redeemable for cash, or replaceable if lost—so treat them like you would your Amex.

Start with your stylist—they’re your best resource. Still stuck? Reach out to us at info@label.co or 212-220-3689. We’ve got you.